Gorgias Conversational AI platform
Gorgias AI: Empowering Sales and Automation, Unified Management of Customer Conversations
- Creator
- 平台
- Web
Gorgias AI Agent, empowering sales and providing automated support. Integrates with Helpdesk, covering functions such as chat and FAQ, trusted by 15,000 top brands. Personalized responses solve 60% of support inquiries and boost the conversion rate by 2.5 times. Seamlessly integrates with Shopify to edit orders in real-time, access product information, and run promotions. The unified view integrates channels, centrally manages customer conversations and data, and integrates over 100 e-commerce tools. The support suite automates 60% of customer inquiries, the marketing suite conducts proactive marketing, reduces the bounce rate by 37%, and personalized assistance enhances conversions. Advanced automation handles common issues, and the order management portal provides an intuitive view of order status.
