Omnichat

Omnichat

Omnichannel conversation assistant, intelligent marketing, improving service efficiency

Creator
平台
Web
AI Customer Service AssistantAI ChatbotSales AssistantE-commerce AssistantAI Social Media AssistantAI CRM AssistantAI Instagram AssistantAI Facebook AssistantDigital Marketing GeneratorAI Advertising AssistantAI Lead GenerationAI Tiktok AssistantAI

Omnichat is a multi-channel integrated chat tool that supports WhatsApp, FB, IG, LINE, WeChat and website customer service, providing 24/7 cross-channel conversations to improve service efficiency and experience. It supports intelligent recommendation, AI ad generation, customer loyalty management, intelligent appointment and custom AI agents. As an official WhatsApp Business Solution Provider, Omnichat also offers AI-driven marketing automation, sales conversion rate improvement and social CDP, unifying social identities and creating 360-degree customer profiles. At the same time, it supports code-free chatbot creation and social media automated marketing to meet the enterprise customer service and marketing needs.

COMMUNITY PERKSMergeek 社区专属福利
独家限免 NEW每天发现一份惊喜
PRODUCT SCREENS / 4

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Omnichat 产品截图 1Omnichat 产品截图 2Omnichat 产品截图 3Omnichat 产品截图 4

Omnichat is a chat tool that integrates WhatsApp, FB, IG, LINE, WeChat and website online customer service, meeting customer service, marketing and sales needs. Trusted by more than 5,000 brands globally, it provides advanced multi-channel chat solutions for one-stop management, improving customer service efficiency and experience.

产品功能

  • 提供智能的全渠道客户服务,支持24/7跨渠道对话。
  • 提供个性化产品推荐和购物引导服务。
  • 支持AI驱动的广告活动生成,可定义目标受众并定制内容。
  • 提供客户忠诚度管理,包括互动追踪和奖励自动化。
  • 提供智能预约服务,支持实时预订和个性化体验。
  • 支持创建自定义AI代理,以满足独特的业务流程需求。
  • 作为官方WhatsApp商业解决方案提供商,支持跨多个消息渠道的智能对话。
  • 提供AI驱动的市场营销自动化,包括智能标签、自动消息和个性化广播。
  • 提供基于AI的销售转化率提升,支持多渠道的客户互动和跟踪。
  • 提供社交CDP,统一社交身份,创建360度客户画像。
  • 提供WhatsApp商业平台API,支持团队协作、营销自动化和互动活动。
  • 支持通过拖拽创建无代码聊天机器人,提升客户服务效率。
  • 支持社交媒体(如Facebook、Instagram)的自动化营销和客户互动,包括帖子自动回复、评论和私信自动回复等。

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